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Why we recommend BTCPay Server
Guide Overview
π«
Deployment
Choosing a Deployment Method
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Create Your Store
Account Registration
Build Your Store
Customize Your Store
Connect Your Wallet
Connecting to an e-commerce platform
Issuing Refunds
Accounting
π
Setup Your Apps
Overview
Point of Sale App
Crowdfunding App
Payment Button
Payment Requests
β‘
Enabling Lightning
Activating Your Lightning Wallet
Get Inbound Capacity
Accessing the Lightning Wallet
Withdrawing Your Bitcoins
π
Additional Configurations
Setting Exchange Rate Provider
Configuring Users
Two-factor authentication
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Issuing Refunds
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1.
To refund an invoice, go in the
Invoices
page and click
Details
on the invoice.
2.
Click
Issue a refund
.
3.
Select refund's payment method.
4.
Select the
amount
you want to refund.
5.
Share the link of this page with your customer.
Processing refund
Once a customer clicks on the link you've provided and adds their refund Bitcoin address and claims the invoice, the next step is to process a refund.
1.
Go to the
Payouts
tab in your sidebar.
2.
Select the Payouts you want to process, go to actions and select
Approve and send
.
3.
Sign and broadcast the transactions.
4.
The payout has now been signed and is in progress, awaiting confirmation on the blockchain. This is reflected to the claimant in their display.
5.
After the transaction has been confirmed on the blockchain, the status of the payout will be
completed
.
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Customer's view after the refund has been successfully processed.
Create Your Store - Previous
Connecting to an e-commerce platform
Next - Create Your Store
Accounting
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Processing refund